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Serving Oroville, CA and surrounding areas. (530) 854-8628
Effective Date: January 1, 2026
Oroville Insulation operates the website orovilleinsulation.com (the "Site"). This Privacy Policy explains what information we collect when you visit or use the Site, how we use that information, and what choices you have. By using the Site, you agree to the practices described in this policy.
If you have questions about this policy, contact us at sales@orovilleinsulation.com.
When you fill out a contact or estimate request form on the Site, we collect the information you enter - typically your name, phone number, email address, and a description of what you need. We use this information only to respond to your inquiry and schedule your estimate.
When you visit the Site, certain technical data is collected automatically. This may include your IP address, browser type, operating system, referring URL, pages viewed, and the date and time of your visit. This data is collected through server logs and analytics tools and is used to understand how the Site is being used and to improve its performance.
The Site may use cookies - small text files stored on your device - to remember your preferences and to help us understand how visitors use the Site. You can configure your browser to refuse cookies or to notify you when a cookie is set. Some features of the Site may not function correctly if cookies are disabled.
We may also use third-party analytics services such as Google Analytics. These services collect information about your visits to this and other websites using cookies and similar technologies. You can opt out of Google Analytics by using the Google Analytics Opt-Out Browser Add-on.
We use the information we collect for the following purposes:
We do not sell your personal information to third parties. We do not use your contact information for unsolicited marketing communications.
We do not sell, trade, or rent your personal information to outside parties. We may share information with trusted service providers who assist us in operating the Site or conducting our business - for example, our contact form provider and analytics services. These providers are required to keep your information confidential and may not use it for their own purposes.
We may also disclose information if required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
We retain information submitted through contact forms for as long as necessary to respond to your request and maintain a reasonable business record, typically no longer than three years. Automatically collected analytics data is retained according to the policies of the analytics services we use.
If you would like us to delete information we have about you, contact us at sales@orovilleinsulation.com and we will respond within 30 days.
Depending on where you are located, you may have rights regarding your personal information. California residents may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we have collected, the right to request deletion of your information, and the right to opt out of the sale of personal information. We do not sell personal information.
To exercise any of these rights, contact us at sales@orovilleinsulation.com. We will respond to verified requests within 45 days.
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit through links on our Site.
We take reasonable steps to protect the information submitted through this Site from unauthorized access, use, or disclosure. However, no method of transmitting information over the internet is completely secure. We cannot guarantee the absolute security of any information you provide.
This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information through this Site, contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we do, we will update the Effective Date at the top of this page. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
If you have questions or concerns about this Privacy Policy, contact us: